Returns & Exchanges
At Ellaé Lisqué, we want you to feel confident and glamorous in your purchases, which is why we offer store credit for returns made within 14 days of delivery. Please ensure all items are unworn, unwashed, and still have the original tags attached to be eligible for processing.
Initiate Your Return
Visit our online return portal with your order number and email address to select the items you wish to return and receive a Return Authorization.
Prepare Your Package
Securely pack your items in their original packaging, ensuring all designer tags and security seals remain intact to avoid a restocking fee.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 3 business days of your request.
Receive Store Credit
Once our quality control team inspects and approves your return, a digital gift card for the full purchase amount will be emailed to you for your next shopping spree.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing